Tokopedia Academy
Search
Search
Close
  • Learning

    Ornament
  • Community

    Ornament
  • Events

    Ornament
  • Tokolabs

    Ornament
  • Company

    Ornament
Banner PDA Desktop
Banner PDA Mobile
Product Design Academy Logo

Customer Engagement Strategies: Omnichannel Customer Engagement Driving the Customer Experience

Thursday, 1 December 2022 at 10.00 - 11.30 WIB
Tokopedia Academy Website, Inside Tokopedia Youtube & Tokopedia Play

About

CX FIRST Talks is a program webinar series organized by Tokopedia through the Tokopedia Care team to explore the latest issues in the business world, especially in the customer experience area with a digital and technology transformation approach.

Objectives

For Our Customers

For Our Customers

Democratize the best customer experience practice wherein the end uplift tremendously the standard of experience for Indonesian customers

For CX Community

For CX Community

Networking, branding, knowledge sharing, and technology advancement for better service experience

Speakers

Peter Hohtoulas
Peter Hohtoulas
Advisor PwC Indonesia
Roman Nadielka
Roman Nadielka
Advisor PwC Indonesia
Triono Soedirdjo
Triono Soedirdjo
Partner PwC Indonesia

Moderator

Karunia Khairunnisa
Karunia Khairunnisa
Customer Experience Lead at Tokopedia
In Collaboration with
Partner
ICXP
share-background

#CXFIRSTTalks

Reimagining the right blend of human touch, technology, and data for the best customer experience.

FAQ

What is CX FIRST Talks ?

CX FIRST Talks is a program webinar series organized by Tokopedia through the Tokopedia Care team to explore the latest issues in the business world, especially in the customer experience area with a digital and technology transformation approach.

When is the event?

The CX FIRST Talks event will be held on Thursday, 1 December 2022 at 10.00 - 11.30 WIB

Where the event will be held?

CX FIRST Talks will be held virtually, live through the Tokopedia Academy website that you can access through academy.tokopedia.com/events/cxfirsttalks, Tokopedia Play & Inside Tokopedia Youtube.

How can I watch the event?

Please register through the Tokopedia Academy website. After that, we will send the event link to your email, which you can access to watch the event.

Do I need to pay to join?

It's FREE!

Where can I do the registration?

Kindly register through our website https://academy.tokopedia.com/events/cxfirsttalks

Will I get certificate after joining the conference?

Yes! You will get an e-certificate when you registered.

Do I need relevant background to join the conference?

This event is open for those of you who are interested in Customer Experience. Whether you are professionals, entrepreneurs, start-up founders, or even students, you are more than welcome to join this event.